Frequently asked questions
Digital Art FAQ
How do I download a piece of digital art?
Once you're payment has been accepted you will be sent an email with a link to allow you download your purchased art.
How long do I have to download my purchase?
From the date of purchase you have 30 days to use the link in the email.
My link has expired what can I do?
If your link has expired before you have downloaded your purchase don't worry. Just email us at firstname.lastname@example.org with your details and we'll resend you the link. However, please note this will only be done once.
How quickly can I expect my order?
We aim to ship orders within 1 working day.
How much does shipping cost?
If you are placing a domestic order you can choose between free shipping or paying for tracked shipping.
Do you ship internationally?
At this moment in time we do not ship internationally.